Contact information
Contact Information
Need help with an order, product, return, warranty claim, or delivery?
Our FBS Emirates support team is here to assist you.
Contact FBS Emirates.
Email: fbsemirates@gmail.com
Phone: +971 50 375 2439
Alternate Phone: +971 50 191 4082
Location: Naif, Dubai, United Arab Emirates
Customer Support
You can contact us regarding:
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Product inquiries
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Order status
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Shipping and delivery
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Returns
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Store credit
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Damaged or incorrect orders
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Product warranty claims
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Payment or checkout issues
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General customer support
For order-related inquiries, please include your order number so we can assist you more efficiently.
Returns
To request a return, please email:
Eligible change-of-mind returns must be requested within 14 days of receiving your order, subject to our Return & Store Credit Policy.
Please do not send products back without first contacting us and receiving return instructions.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at:
Please include:
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Your order number
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A description of the issue
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Clear photos or videos where applicable
This will help us review and resolve the issue more efficiently.
Warranty Support
For warranty-related inquiries, please contact:
Please provide your order number, product details, and a description of the issue.
Warranty eligibility and available remedies may vary depending on the product, nature of the issue, and applicable warranty conditions.
Business Information
FBS Emirates
Naif, Dubai
United Arab Emirates
Email: fbsemirates@gmail.com
Phone: +971 50 375 2439
Alternate Phone: +971 50 191 4082
For privacy-related inquiries or requests concerning your personal information, please refer to our Privacy Policy or contact us using the details above.